Privacy Policy
Last updated: July 20, 2026
1. Who we are
This website, www.meowmeow.com.cy, is operated by Mu Shin Martial Culture LTD, trading under the brand name Meow Meow.
For the purposes of the General Data Protection Regulation (“GDPR”) and applicable Cyprus data-protection law, Mu Shin Martial Culture LTD is the data controller responsible for the personal data described in this Privacy Policy.
Company details:
Mu Shin Martial Culture LTD
Company registration number: HE 432847
Registered address: Thetidos 7, Konia 8300, Paphos, Cyprus
Email: info@meowmeow.com.cy
Telephone: +357-99079093
This Privacy Policy explains how we collect, use, store and disclose personal data when you visit our website, contact us, create an account, subscribe to communications or purchase Meow Meow products.
2. Personal data we collect
Depending on how you interact with us, we may collect the following information:
Information you provide
Your name
Email address
Telephone number
Billing and delivery addresses
Account login details, if customer accounts are enabled
Products ordered and order history
Delivery instructions
Messages, enquiries, reviews or other communications
Newsletter and marketing preferences
Information supplied when entering a promotion, survey or competition
Payment and transaction information
Payments are processed by the payment providers made available at checkout, such as PayPal & Stripe.
We do not ordinarily receive or store complete payment-card numbers or card security codes. These are handled directly by the relevant payment processor. We may receive limited transaction information, such as:
Payment status
Transaction reference
Payment method
Billing details
Refund and chargeback information
The payment provider will process personal data under its own privacy policy.
Information collected automatically
When you visit the website, we or our service providers may collect:
IP address
Browser and device type
Operating system
Referring website
Pages viewed
Date, time and duration of visits
Shopping-cart and checkout activity
Cookie identifiers
General location derived from an IP address
Information concerning website errors, security and performance
3. How we use personal data and our legal bases
We process personal data for the following purposes:
Meow Meow - A Cyprus premium plant-based tofu cat litter and product brand.
| Purpose | Legal basis |
|---|---|
| Processing, delivering and managing orders | Performance of our contract with you |
| Taking payment and issuing refunds | Performance of our contract and compliance with legal obligations |
| Communicating about an order or delivery | Performance of our contract |
| Responding to questions and customer-service requests | Contractual necessity or our legitimate interest in assisting customers |
| Creating and administering customer accounts | Performance of our contract or steps taken at your request |
| Maintaining accounting, tax and transaction records | Compliance with legal obligations |
| Preventing fraud, misuse and security incidents | Our legitimate interests in protecting our business, customers and website |
| Establishing, exercising or defending legal claims | Our legitimate interests and, where applicable, compliance with legal obligations |
| Improving our website, products and customer experience | Our legitimate interests in operating and improving our business |
| Sending newsletters and promotional communications | Your consent, where consent is required |
| Using non-essential analytics or advertising cookies | Your consent |
| Remembering shopping-cart contents and operating checkout | Performance of our contract or provision of a service requested by you |
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal will not affect processing that occurred before consent was withdrawn.
Where processing is based on legitimate interests, we consider whether those interests are necessary and balanced against your privacy rights.
4. Marketing communications
We will send promotional emails or other electronic marketing where you have consented or where otherwise permitted by applicable law.
You can unsubscribe at any time by:
Selecting the unsubscribe link in a marketing email
Changing your communication preferences, where available
Contacting us
Unsubscribing from marketing will not prevent us from sending necessary communications about an order, payment, delivery or customer-service matter.
We do not sell or rent personal data to third parties for their own marketing purposes.
5. How we disclose personal data
We may disclose personal data where necessary to the following categories of recipients:
Squarespace, which hosts and supports the website and online store
Payment processors, such as [PAYPAL/STRIPE]
Couriers, delivery providers and collection-point operators
Email, newsletter and customer-communication providers
Website analytics and security providers
Accountants, auditors, insurers, legal advisers and other professional advisers
Government authorities, regulators, courts or law-enforcement bodies where required by law
A purchaser, investor or adviser involved in a proposed sale, restructuring or transfer of the business
These recipients receive only the information reasonably necessary for their functions and must process it in accordance with applicable data-protection requirements.
6. Squarespace
Our website and online store are hosted through Squarespace. Squarespace may process website visitor, account, order, analytics and technical information on our behalf or for its own stated purposes. Some Squarespace processing may take place outside the European Economic Area.
Further information is available in the Squarespace Privacy Policy and its GDPR guidance.
7. International data transfers
Some of our service providers may process personal data outside Cyprus or the European Economic Area, including in the United States.
Where personal data is transferred to a country that has not been recognised as providing an adequate level of protection, we will rely on appropriate safeguards where required. These may include European Commission Standard Contractual Clauses and supplementary protection measures.
Squarespace states that it uses recognised transfer mechanisms, including the European Commission’s Standard Contractual Clauses, for relevant international transfers. Squarespace Data Processing Addendum
You may contact us for further information about the safeguards relevant to your personal data.
8. Cookies and similar technologies
Cookies are small data files placed on a computer or mobile device when a website is visited.
We may use:
Essential cookies, which are required for security, navigation, shopping-cart functionality, checkout and other services requested by you
Preference cookies, which remember choices and settings
Analytics cookies, which help us understand how visitors use the website
Advertising or marketing cookies, if advertising services are enabled
Essential cookies may be used without consent where they are strictly necessary. Non-essential cookies will only be activated after you provide consent, where required by law.
You can accept, reject or manage non-essential cookies through our cookie banner. You may also adjust your browser settings, although blocking essential cookies may prevent parts of the store from working correctly.
A current list of cookies should be provided through our Cookie Policy or cookie-preference panel.
9. Data retention
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including:
Order, payment, invoice and tax information for the period required by applicable accounting and tax laws
Customer-account information while an account remains active and for a reasonable period afterwards
Customer-service communications for as long as needed to resolve the matter and maintain appropriate business records
Marketing information until consent is withdrawn, you unsubscribe or the information is no longer required
Security and technical information for a limited period appropriate to investigating incidents and protecting the website
Information required to establish, exercise or defend legal claims for the relevant limitation period
When personal data is no longer required, it will be deleted, anonymised or securely archived where continued retention is legally required.
10. Data security
We use reasonable technical and organisational measures intended to protect personal data against accidental loss, misuse, alteration, unauthorised access or disclosure.
However, no website, transmission method or electronic storage system can be guaranteed to be completely secure.
You are responsible for keeping any customer-account password confidential and for notifying us if you believe your account has been compromised.
11. Your data-protection rights
Subject to the conditions and exceptions contained in applicable law, you may have the right to:
Request access to your personal data
Request correction of inaccurate or incomplete data
Request erasure of personal data
Request restriction of processing
Object to processing based on legitimate interests
Object at any time to direct marketing
Receive certain personal data in a structured, commonly used and machine-readable format
Request that data be transmitted to another controller where technically feasible
Withdraw consent at any time
Lodge a complaint with a supervisory authority
Receive information about relevant international-transfer safeguards
Not be subject to a decision based solely on automated processing that produces legal or similarly significant effects, where applicable
We do not currently use solely automated decision-making that produces legal or similarly significant effects.
To exercise your rights, contact info@meowmeow.com.cy. We may request sufficient information to verify your identity before acting on a request.
We will normally respond within one month. This period may be extended by up to two further months for complex or numerous requests, in which case we will inform you.
12. Complaints
If you have a concern about how we process personal data, please contact us first so that we can try to resolve it.
You also have the right to lodge a complaint with the:
Office of the Commissioner for Personal Data Protection
Republic of Cyprus
Current complaint information is available through the Cyprus Commissioner’s complaint page.
You may also contact the supervisory authority in the EU or EEA country where you live or work or where you believe an infringement occurred.
13. Children’s privacy
The website and our products are not directed at children, and we do not knowingly collect personal data directly from children.
If you believe that a child has provided personal data to us without appropriate authorisation, please contact us so that we can investigate and, where appropriate, delete it.
14. Third-party websites
The website may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing personal information.
15. Whether information is required
Certain information—including your name, contact details, delivery address and payment information—is required to process an order. If you do not provide it, we may be unable to accept or fulfil the order.
Other information, such as marketing preferences, is optional.
16. Changes to this policy
We may update this Privacy Policy to reflect changes to our website, services, providers or legal obligations.
The revised version will be published on this page with an updated “Last updated” date. Where a change materially affects how we use personal data, we will provide additional notice where appropriate.
17. Contact us
For questions about this Privacy Policy or how we process personal data, contact us directly at info@meowmeow.com.cy